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Knowledge Exchange > Featured QWL Story
Knowledge Exchange
Featured QWL Story
East Central Health
When management at East Central Health in Camrose, Alberta, set out to implement structures and processes that facilitate collaborative working practices, they realized actually collaborating with their staff - and not prescribing to them - was the most logical approach to fostering a genuine sense of hope and teamwork that could have a positive effect on employees and clients alike.
The problems facing East Central Health (ECH), such as absenteeism, high turnover, recruitment difficulties and poor morale, weren't unique to ECH, but their collaborative approach to finding a lasting solution was.
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